One AI Front Door for the Student Journey

GURU brings student, finance, advising, enrollment, and LMS information together through specialized AI agents. Students ask questions in plain language, understand what is blocking progress, and get the next best action in one conversation.

See GURU in Action

AI Agents Working Across Student and Institutional Needs

Students should not have to know which office, system, or team owns their problem.

GURU is designed around 22 specialized AI agents across four tiers. Each agent focuses on a defined area, while the Concierge connects the experience across student services.

When a question crosses into another area, GURU routes it to the agent that owns the answer. Each response can show the supporting record and how current the underlying information is.

Student-Facing Agents

Help students answer questions, clear blockers, and prepare the next step.

Institutional Agents

Help advisors, registrars, deans, and leaders turn reporting into decisions.

Specialist Agents

Handle focused tasks such as class search, simulation, monitoring, and outreach.

Governance Agents

Keep answers traceable, current, secure, and governed.

Help Students Clear the Next Blocker

GURU's student-facing agents work across the issues that can slow progress from registration through graduation.

Concierge Agent

Start with one conversation.

Identifies what is actually blocking the student, checks relevant records, prioritizes open items, and routes the question to the right specialist agent.

Financial Barrier Agent

Turn a financial hold into a clear next step.

Reviews balances, holds, payment-plan eligibility, and available options so students can understand what is blocking enrollment and what they can do about it.

Enrollment & Pathway Agent

Build a term plan that can actually work.

Checks degree requirements, live section capacity, prerequisites, schedule conflicts, and credit load before preparing course options.

Support Routing Agent

Connect students to support that fits their schedule.

Looks at academic performance and engagement patterns, identifies when support may help, and matches students with available tutoring or advising times.

Career Readiness Agent

Show what is missing before the deadline arrives.

Matches opportunities against coursework and profile readiness, identifies gaps, and helps students prioritize what needs attention before applications close.

Degree Planning Agent

See the impact before changing the plan.

Compares different academic paths and shows how a course decision could affect graduation timing, tuition, aid, housing, and other requirements.

Give Advisors and Leaders Better Answers

GURU also supports the people responsible for enrollment, advising, student success, finance, and academic planning.

Enrollment Demand Analyst

Surfaces demand against available capacity early enough for registrars to consider adding sections or changing schedules.

Course Success Analyst

Shows where outcomes differ by section and highlights patterns that may help faculty and academic leaders respond earlier.

Retention & Completion Analyst

Breaks broad retention numbers into meaningful segments and helps leadership see which groups are changing and when intervention matters.

Advising Capacity Analyst

Compares appointment demand with advisor availability and identifies avoidable administrative demand.

Financial Health Analyst

Breaks held balances down by factors such as college, balance range, and hold age so finance teams can better understand enrollment risk.

Faculty Load & Capacity Analyst

Connects teaching load, appointment mix, room use, and student outcomes to help leaders identify capacity and staffing exceptions.

Specialist Agents for Harder Jobs

Some questions need deeper search, simulation, monitoring, or preparation. GURU includes specialist agents built for those jobs.

Class Search Agent

Search the way students actually think.

Students describe what they need in plain language, including requirements, preferred days, times, and delivery mode. GURU ranks sections by degree fit, schedule, prerequisites, seat availability, and relevance, presenting validated options before a class is added to the cart.

Degree Ripple Agent

See what one course decision changes.

Compares scenarios such as dropping or changing a course and shows the downstream impact on prerequisites and graduation timing.

Watchtower Agent

Keep watching when the student is not.

Monitors selected changes such as seat availability, holds, deadlines, and service capacity.

If the student has explicitly granted permission for a supported action, Watchtower can take that reversible action and log what it did. Otherwise, it notifies the student.

Outreach Composer Agent

Turn an identified student group into ready-to-review outreach.

Creates segmented outreach drafts based on why students were identified and prepares them for advisor approval.

Human Control Stays in the Process

GURU uses clear autonomy levels so institutions can define what each agent is allowed to do.

L0: Observe

L1: Explain

L2: Prepare

L3: Act Within Grant

L0: Observe

Reads and reports information without making a recommendation.

L1: Explain

Reasons, ranks, and recommends without taking action.

L2: Prepare

Can draft, reserve, or stage an action for a person to approve or complete.

L3: Act Within Grant

Can take a reversible action only within permissions explicitly granted by the user.

Financial and enrollment transactions always remain under human control.

Governance Is Part of the Platform

AI in higher education needs more than good answers. Institutions also need to know where the answer came from, whether the data is current, who can see it, and what the system is allowed to do.

GURU includes six governance agents for those responsibilities.

Data Product Steward

Traces answers back to defined data products, owners, and dependencies.

Pipeline Reliability Agent

Checks whether source data is current and identifies what has become stale.

Model Governance Agent

Maintains the model register, review process, approval gates, and governance controls.

Access & Contract Agent

Enforces student, advisor, leadership, and security permissions at the data layer.

Reporting Agent

Connects questions to the appropriate reporting assets and identifies ownership.

Delivery Agent

Shows what is available, what is operating with partial sources, and what remaining dependencies affect.

From a Question to the Next Best Step

Why Every Invoice Should Not Require Manual Review

A student might ask:

“What should I take next semester that keeps me on track and works with my schedule?”

GURU can bring together degree requirements, current schedule, section availability, prerequisites, and enrollment rules to narrow the options.

Instead of sending the student through multiple systems, the experience can show:

What fits the degree plan
What works with the current schedule
Which prerequisites are already met
Where seats are available
What should be prioritized first
What the student needs to do next

The goal is not another dashboard. It is a clearer decision.

Make Every Student Interaction More Actionable

GURU connects student support, enrollment, advising, finance, and academic planning so students get clearer answers and institutions stay in control.

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Make the Student Experience More Proactive