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Banner Flex Support

Comprehensive assistance for optimizing and maintaining your Banner flex system.
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Overview

Flex Support for When You're in a Jam

Many organizations are able to manage their Ellucian Banner environments perfectly well. However, sometimes they run into challenges that they haven't seen before and could use a little bit of guidance to get through a rough patch. Ellucian Banner Flex Support is the perfect solution for seasoned, professional support on an as-needed basis.
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How Does It Work?

You agree to our Flex-Support statement of work, and pre-purchase an allocation of hours against which your support tickets can be noted. We're then available for you 24x7x365 for severity one issues, and regular business hours for anything else. You can use your flex support entitlement for anything in the Ellucian Banner universe, and we'll be happy to jump right in.

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Details

Trusted, Expert Advice Through Banner Flex Support

Support Services provided by a global team of Banner experts. These are the premier, A-list support engineers you would expect to work with when stakes are high and challenges are tough.
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What's Included?

You can use Banner Flex Services for any of the following:

  • Infrastructure Support/Advisory Services
  • Platform Support/Advisory Services
  • Database Support/Advisory Services
  • Middle-Tier Support/Advisory Services
  • Tuning Services (infrastructure, Platform, Database, Middle-Tier, or Application)
  • Development Services (full life cycle)
  • Integration Services (full life cycle)
  • Application Technical Support/Advisory Services
  • Application Functional Support/Advisory Services

See The Team In Action

Upcoming Events

Virtual
Broadcoms-VMWare-Price-Surge-Impact-on-the-Tech-Sector
May 1, 2024
04:00 PM ET
  • All
  • General interest topics

Broadcom's VMWare Price Surge: Impact on the Tech Sector

Broadcom's VMWare Price Surge: Impact on the Tech Sector

Exploring Market Trends and Strategic Implications

May 1, 2024
04:00 PM ET | 30 mins

Description

In this 30-minute panel discussion, industry experts will delve into the recent price surge of Broadcom shares, exploring its underlying causes and projecting its potential effects on the broader technology sector. As Broadcom—a leader in semiconductor and infrastructure software solutions—sees significant fluctuations in its stock prices, stakeholders from across the industry are keen to understand the repercussions. This session will cover key topics such as the drivers behind the price surge, including market trends, financial health, and strategic acquisitions. Additionally, our panelists will discuss how this volatility affects investors, competitors, and the technology market as a whole. Join us to gain insights that could shape your strategic decisions in this rapidly evolving landscape. Whether you are an investor, a tech professional, or simply interested in the dynamics of the tech industry, this discussion promises valuable perspectives to help you navigate the complexities of market changes.

Event Type

Virtual

Event Subject

General Interest Topics

Oracle Product Focus

Oracle VMWare Cloud Service

Event Audience

All

Speakers

arvind_rajan
Arvind Rajan
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Joe Finlinson
Virtual
Next-Level-Docs-IDP-Strategies-that-Work
May 8, 2024
04:00 PM ET
  • All
  • Intelligent document processing

Next-Level Docs: IDP Strategies that Work

Next-Level Docs: IDP Strategies that Work

Improve Workflow with Intelligent Document Processing

May 8, 2024
04:00 PM ET | 45 mins

Description

Join us for a dynamic 45-minute session where we'll dive into the powerful capabilities of Intelligent Document Processing (IDP). This technology isn't just about handling paperwork—it's about transforming how your business operates. Throughout our discussion, we'll explore how IDP uses machine learning and AI to turn dense documents into usable data, swiftly and accurately. You'll learn about the essential components of IDP systems, see them in action through practical examples, and discover strategies to seamlessly integrate these tools into your daily operations. If you're looking to cut costs, boost efficiency, and make more informed decisions, you won't want to miss how IDP can be a game-changer for your organization.

Event Type

Virtual

Event Subject

Intelligent Document Processing

Oracle Product Focus

Oracle Document Understanding Service

Event Audience

All

Speakers

arvind_rajan
Arvind Rajan
Virtual
AI-Powered-Invoice-Automation
May 15, 2024
04:00 PM ET
  • All
  • Ap automation

AI-Powered Invoice Automation

AI-Powered Invoice Automation

Transforming Finance with AI

May 15, 2024
04:00 PM ET | 45 mins

Description

Join us for an engaging one-hour webinar that explores the revolutionary Astute AP Invoice Automation solution, powered by Oracle AI. Learn how artificial intelligence is reshaping finance by automating the entire invoice process, from capture to payment. We'll discuss key features such as automated error correction, fraud detection, and real-time analytics, providing CFOs and AP teams with the tools needed for efficient and secure financial transactions. Discover how to enhance visibility, speed up approvals, and manage cash flow more effectively with a cloud-native, plug-and-play solution. Perfect for finance professionals seeking to optimize their procure-to-pay processes and leverage cutting-edge AI capabilities for better business outcomes.

Event Type

Virtual

Event Subject

AP Automation

Oracle Product Focus

Oracle Document Understanding Service

Event Audience

All

Speakers

arvind_rajan
Arvind Rajan
Virtual
PeopleSoft-Sytem-Health-Key-Insights
May 22, 2024
04:00 PM ET
  • All
  • Peoplesoft lifecycle management

PeopleSoft Sytem Health: Key Insights

PeopleSoft Sytem Health: Key Insights

Optimizing PeopleSoft for Strategic Business Alignment

May 22, 2024
04:00 PM ET | 45 mins

Description

In this insightful webinar, discover the comprehensive benefits of the PeopleSoft Health Check service offered by Astute Business Solutions. Learn how this assessment strategically aligns IT goals with overarching business objectives to maximize efficiency and effectiveness. Our experts will guide you through the process of analyzing business needs, organizational structures, and technical environments to optimize your PeopleSoft implementation. Enhance your understanding of the pivotal areas for improvement and prepare your PeopleSoft systems for future challenges and opportunities. Join us to empower your organization with the best practices and actionable insights from PeopleSoft specialists.

Event Type

Virtual

Event Subject

PeopleSoft Lifecycle Management

Oracle Product Focus

PeopleSoft

Event Audience

All

Speakers

arvind_rajan
Arvind Rajan
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Contact Us

Schedule an
Appointment Now

Meet with an Astute expert today, we would love to help you think about your enterprise applications, and how the cloud can deliver greater value to your customers.

Free Flex Support Assessment

Since every environment is uniquely different we'll customize a solution just for you. Let's talk to see how we can help you reap the benefits of Flex Support for Ellucian Banner.
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