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Chatbot

Guru, Student Chatbot

An Advanced Multi-Skilled Digital Assistant For Students, Faculty and Administrative Staff
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Overview

Challenges

Challenges

Next-Gen Learning

As universities, schools, and colleges revamp their approach to recruiting, admissions, and classes in this new worked, they need to better address an audience of mobile-first millennials who want instant, on-demand solutions.

  • Affinity to text and chat rather than talk
  • Need for more online resources
  • Online student-faculty interaction
  • Need for multi-channel engagement
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Solution

Solution

A Student Intelligent Conversational Guru Chatbot

The right solution at the right time for students, faculty, and administrative users, Guru Chatbot is designed to keep up with the evolution of personal technology with a modern, intelligent conversational bot, powered by Oracle Cloud Digital Assistant. Guru delivers secure, on-demand, virtual, and contextual answers to frequently asked questions by students, faculty, and administrative staff. Guru integrates with student information systems such as PeopleSoft Campus Solutions and Ellucian Banner ERP:

  • Available 24×7 anytime, anywhere
  • Improves customer service through NLP and live agent handover
  • Multi-channel deployment for an enhanced user experience
  • NLU training models to predict user intent
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Features

Our Features

Pre-Built Bots and Skills

With our deep knowledge of the education industry, Astute has developed bots with multiple skills to enable customers to accelerate chatbot implementations on Oracle Digital Assistant Cloud Service. Guru includes the following skills:

01
Student and faculty self-service functionality
02
Course catalog and class schedules
03
Grades and Tuition

Purpose-Built for PeopleSoft and Ellucian Banner ERP

Guru is built on Oracle Digital Assistant and has a fast-growing list of skills and integrations that are being developed. Using a proprietary crawler, Guru can identify campus-wide sources of information and quickly convert them into FAQ bots. Guru can convert complex ERP transactions into simple CUI conversations by integrating student, academic and financial information from Oracle PeopleSoft, Oracle eBusiness Suite, Ellucian Banner ERP, and related systems.

01
Fast-growing library of pre-built bots and skills
02
Rapid implementation model, FAQ bot can be live in two weeks
03
PeopleSoft and Ellucian Banner ERP integration
04
Multi-channel deployment - Facebook, Alexa, Telegram, WeChat, Website, SMS
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Benefits

Our Benefits

Business

Improved Experience

With Guru, campuses can enhance the full lifecycle of the student experience, from recruiting to admissions to enrollment and graduation. Higher Ed customers can:

  • Increase enrollment
  • Improve student outcomes
  • Deliver a modern experience
  • Use analytics to gain insights

Technology

Enabling Transformation

IT organizations in Higher Education and K-12 can leapfrog into the next-generation business enablement with AI/ML-powered chatbots on Oracle Digital Assistant Platform Cloud services. Guru, powered by Oracle Cloud, speeds up chatbot deployment, by bringing purpose-built industry solutions that to accelerate Time to Value. Guru delivers:

  • Accelerated chatbot implementation on Oracle Cloud
  • Automate repetitive tasks within the IT helpdesk
  • Consistent, measurable, intelligent answers
  • Automated, fast and intelligent answers to IT Helpdesk FAQs and forms to gather user input
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A Powered by Oracle Cloud Solution

Guru, Student Chatbot

Integrated
Integrated

ERP Integration with live-agent handoff

Multi-Skilled
Multi-Skilled

Growing library of student skills

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No Code Dev

Visual Declarative Tools, Visualizations

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Deep Insights

Using OCI Platform AI/ML capabilities

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Experience

Start Delivering a Better Student Experience with Guru

Guide to Oracle Chatbots-png

A Beginners Guide to Oracle Chatbots

A chatbot is a simple to use application that’s specifically designed to engage in real-time conversation with users, all online. We know it sounds too good to be true, so we've created a beginners guide to get you started.

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Guru Video Overview

guru delivers a modern cui for peoplesoft and ellucian banner erp by providing seamless interactions between students and the university.

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Digital Assistant

oracle digital assistant provides the platform and tools to easily build ai-powered assistants that connect to your backend applications. read astute's blog post to learn more.

See The Team In Action

Upcoming Events

In-person
Be-a-part-of-Alliance-24
March 3, 2024
08:00 AM ET
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  • Heug

Be a part of Alliance 24!

Be a part of Alliance 24!

March 3, 2024
08:00 AM ET

Description

Come say hi to us at booth #829, in Solution Center, near the Solutions Theater. Play exciting games with us and attend our workshops and sessions for valuable insights.

Event Type

In-person

Event Subject

HEUG

Event Audience

All

Speakers

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Joe Finlinson
In-person
cisoa-event
March 18, 2024
08:00 AM ET
  • All
  • Higher-education

CISOA Technological Summit 2024

CISOA Technological Summit 2024

Where Innovation Meets Technology

March 18, 2024
08:00 AM ET

Description

The CISOA Technological Summit attracts IT professionals and representatives from over 500+ Community Colleges of California. It aims to bridge communication gaps between all stakeholders involved. It also helps to promote all members of the community towards professional growth and development.

Event Type

In-person

Event Subject

Higher-education

Event Audience

All
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Ready to Connect?

Please fill the following form, we will get back to you within a business day.

General Contact Form

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Contact Us

Schedule an
Appointment Now

Meet with an Astute expert today, we would love to help you think about your enterprise applications, and how the cloud can deliver greater value to your customers.

Free Guru Assessment

since every environment is uniquely different we'll customize a solution just for you. let's talk to see how we can help you start reaping the benefits of guru on oracle cloud.
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