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Chatbot

Guru, Student Chatbot

An Advanced Multi-Skilled Digital Assistant For Students, Faculty and Administrative Staff
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Overview

Challenges

Challenges

Next-Gen Learning

As universities, schools, and colleges revamp their approach to recruiting, admissions, and classes in this new worked, they need to better address an audience of mobile-first millennials who want instant, on-demand solutions.

  • Affinity to text and chat rather than talk
  • Need for more online resources
  • Online student-faculty interaction
  • Need for multi-channel engagement
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Solution

Solution

A Student Intelligent Conversational Guru Chatbot

The right solution at the right time for students, faculty, and administrative users, Guru Chatbot is designed to keep up with the evolution of personal technology with a modern, intelligent conversational bot, powered by Oracle Cloud Digital Assistant. Guru delivers secure, on-demand, virtual, and contextual answers to frequently asked questions by students, faculty, and administrative staff. Guru integrates with student information systems such as PeopleSoft Campus Solutions and Ellucian Banner ERP:

  • Available 24×7 anytime, anywhere
  • Improves customer service through NLP and live agent handover
  • Multi-channel deployment for an enhanced user experience
  • NLU training models to predict user intent
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Features

Our Features

Pre-Built Bots and Skills

With our deep knowledge of the education industry, Astute has developed bots with multiple skills to enable customers to accelerate chatbot implementations on Oracle Digital Assistant Cloud Service. Guru includes the following skills:

01
Student and faculty self-service functionality
02
Course catalog and class schedules
03
Grades and Tuition

Purpose-Built for PeopleSoft and Ellucian Banner ERP

Guru is built on Oracle Digital Assistant and has a fast-growing list of skills and integrations that are being developed. Using a proprietary crawler, Guru can identify campus-wide sources of information and quickly convert them into FAQ bots. Guru can convert complex ERP transactions into simple CUI conversations by integrating student, academic and financial information from Oracle PeopleSoft, Oracle eBusiness Suite, Ellucian Banner ERP, and related systems.

01
Fast-growing library of pre-built bots and skills
02
Rapid implementation model, FAQ bot can be live in two weeks
03
PeopleSoft and Ellucian Banner ERP integration
04
Multi-channel deployment - Facebook, Alexa, Telegram, WeChat, Website, SMS
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Benefits

Our Benefits

Business

Improved Experience

With Guru, campuses can enhance the full lifecycle of the student experience, from recruiting to admissions to enrollment and graduation. Higher Ed customers can:

  • Increase enrollment
  • Improve student outcomes
  • Deliver a modern experience
  • Use analytics to gain insights

Technology

Enabling Transformation

IT organizations in Higher Education and K-12 can leapfrog into the next-generation business enablement with AI/ML-powered chatbots on Oracle Digital Assistant Platform Cloud services. Guru, powered by Oracle Cloud, speeds up chatbot deployment, by bringing purpose-built industry solutions that to accelerate Time to Value. Guru delivers:

  • Accelerated chatbot implementation on Oracle Cloud
  • Automate repetitive tasks within the IT helpdesk
  • Consistent, measurable, intelligent answers
  • Automated, fast and intelligent answers to IT Helpdesk FAQs and forms to gather user input
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A Powered by Oracle Cloud Solution

Guru, Student Chatbot

Integrated
Integrated

ERP Integration with live-agent handoff

Multi-Skilled
Multi-Skilled

Growing library of student skills

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No Code Dev

Visual Declarative Tools, Visualizations

deep-insights
Deep Insights

Using OCI Platform AI/ML capabilities

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Experience

Start Delivering a Better Student Experience with Guru

Guide to Oracle Chatbots-png

A Beginners Guide to Oracle Chatbots

A chatbot is a simple to use application that’s specifically designed to engage in real-time conversation with users, all online. We know it sounds too good to be true, so we've created a beginners guide to get you started.

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Guru Video Overview

guru delivers a modern cui for peoplesoft and ellucian banner erp by providing seamless interactions between students and the university.

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Digital Assistant

oracle digital assistant provides the platform and tools to easily build ai-powered assistants that connect to your backend applications. read astute's blog post to learn more.

See The Team In Action

Upcoming Events

Virtual
April-2024-Oracle-CPU-Securing-PeopleTools-Patch-CVE-2023-38545
April 23, 2024
04:00 PM ET
  • Technical
  • Peoplesoft patching

April 2024 Oracle CPU - Securing PeopleTools: Patch CVE-2023-38545

April 2024 Oracle CPU - Securing PeopleTools: Patch CVE-2023-38545

Understanding the Criticality of Updating Curl in PeopleSoft

April 23, 2024
04:00 PM ET | 30 mins

Description

This panel aims to address the crucial security update required in PeopleSoft due to the high-severity vulnerability CVE-2023-38545, affecting curl and libcurl tools. The session will convene cybersecurity experts and PeopleTools specialists to discuss the implications of this vulnerability, which allows for a potential heap buffer overflow during specific SOCKS5 proxy configurations. Given curl's extensive use in data transfers across various applications, including potentially PeopleTools, the panel will explore the risks associated with outdated versions and the importance of prompt patching to safeguard user data and system integrity. Attendees will gain insights into how to identify vulnerable configurations within their systems and strategies for implementing the necessary updates effectively. The discussion will conclude with a live Q&A, offering personalized advice on maintaining secure and resilient PeopleSoft installations.

Event Type

Virtual

Event Subject

PeopleSoft Patching

Oracle Product Focus

PeopleSoft

Event Audience

Technical

Speakers

Joe_Finlinson-new-250x250
Joe Finlinson
sanjit-sanyal
Sanjit Sanyal
jiyash-mohammed
Mohammed Jiyash
event-user
Mehdi Ketiraei
Virtual
Broadcoms-VMWare-Price-Surge-Impact-on-the-Tech-Sector
May 1, 2024
04:00 PM ET
  • All
  • General interest topics

Broadcom's VMWare Price Surge: Impact on the Tech Sector

Broadcom's VMWare Price Surge: Impact on the Tech Sector

Exploring Market Trends and Strategic Implications

May 1, 2024
04:00 PM ET | 30 mins

Description

In this 30-minute panel discussion, industry experts will delve into the recent price surge of Broadcom shares, exploring its underlying causes and projecting its potential effects on the broader technology sector. As Broadcom—a leader in semiconductor and infrastructure software solutions—sees significant fluctuations in its stock prices, stakeholders from across the industry are keen to understand the repercussions. This session will cover key topics such as the drivers behind the price surge, including market trends, financial health, and strategic acquisitions. Additionally, our panelists will discuss how this volatility affects investors, competitors, and the technology market as a whole. Join us to gain insights that could shape your strategic decisions in this rapidly evolving landscape. Whether you are an investor, a tech professional, or simply interested in the dynamics of the tech industry, this discussion promises valuable perspectives to help you navigate the complexities of market changes.

Event Type

Virtual

Event Subject

General Interest Topics

Oracle Product Focus

Oracle VMWare Cloud Service

Event Audience

All

Speakers

arvind_rajan
Arvind Rajan
Joe_Finlinson-new-250x250
Joe Finlinson
Virtual
Next-Level-Docs-IDP-Strategies-that-Work
May 8, 2024
04:00 PM ET
  • All
  • Intelligent document processing

Next-Level Docs: IDP Strategies that Work

Next-Level Docs: IDP Strategies that Work

Improve Workflow with Intelligent Document Processing

May 8, 2024
04:00 PM ET | 45 mins

Description

Join us for a dynamic 45-minute session where we'll dive into the powerful capabilities of Intelligent Document Processing (IDP). This technology isn't just about handling paperwork—it's about transforming how your business operates. Throughout our discussion, we'll explore how IDP uses machine learning and AI to turn dense documents into usable data, swiftly and accurately. You'll learn about the essential components of IDP systems, see them in action through practical examples, and discover strategies to seamlessly integrate these tools into your daily operations. If you're looking to cut costs, boost efficiency, and make more informed decisions, you won't want to miss how IDP can be a game-changer for your organization.

Event Type

Virtual

Event Subject

Intelligent Document Processing

Oracle Product Focus

Oracle Document Understanding Service

Event Audience

All

Speakers

arvind_rajan
Arvind Rajan
Virtual
AI-Powered-Invoice-Automation
May 15, 2024
04:00 PM ET
  • All
  • Ap automation

AI-Powered Invoice Automation

AI-Powered Invoice Automation

Transforming Finance with AI

May 15, 2024
04:00 PM ET | 45 mins

Description

Join us for an engaging one-hour webinar that explores the revolutionary Astute AP Invoice Automation solution, powered by Oracle AI. Learn how artificial intelligence is reshaping finance by automating the entire invoice process, from capture to payment. We'll discuss key features such as automated error correction, fraud detection, and real-time analytics, providing CFOs and AP teams with the tools needed for efficient and secure financial transactions. Discover how to enhance visibility, speed up approvals, and manage cash flow more effectively with a cloud-native, plug-and-play solution. Perfect for finance professionals seeking to optimize their procure-to-pay processes and leverage cutting-edge AI capabilities for better business outcomes.

Event Type

Virtual

Event Subject

AP Automation

Oracle Product Focus

Oracle Document Understanding Service

Event Audience

All

Speakers

arvind_rajan
Arvind Rajan
Virtual
PeopleSoft-Sytem-Health-Key-Insights
May 22, 2024
04:00 PM ET
  • All
  • Peoplesoft lifecycle management

PeopleSoft Sytem Health: Key Insights

PeopleSoft Sytem Health: Key Insights

Optimizing PeopleSoft for Strategic Business Alignment

May 22, 2024
04:00 PM ET | 45 mins

Description

In this insightful webinar, discover the comprehensive benefits of the PeopleSoft Health Check service offered by Astute Business Solutions. Learn how this assessment strategically aligns IT goals with overarching business objectives to maximize efficiency and effectiveness. Our experts will guide you through the process of analyzing business needs, organizational structures, and technical environments to optimize your PeopleSoft implementation. Enhance your understanding of the pivotal areas for improvement and prepare your PeopleSoft systems for future challenges and opportunities. Join us to empower your organization with the best practices and actionable insights from PeopleSoft specialists.

Event Type

Virtual

Event Subject

PeopleSoft Lifecycle Management

Oracle Product Focus

PeopleSoft

Event Audience

All

Speakers

arvind_rajan
Arvind Rajan
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Appointment Now

Meet with an Astute expert today, we would love to help you think about your enterprise applications, and how the cloud can deliver greater value to your customers.

Free Guru Assessment

since every environment is uniquely different we'll customize a solution just for you. let's talk to see how we can help you start reaping the benefits of guru on oracle cloud.
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