How GenAI Student Chatbots Are Transforming Enrollment

In this episode of Astute Talks, CEO Arvind Rajan breaks down one of the biggest challenges colleges and universities are facing today: meeting the expectations of Gen Z students during the admissions and enrollment journey. With long response times, static FAQs, and overloaded admissions teams, traditional processes are no longer enough.

Arvind introduces Astute’s GenAI Student Chatbot, a real-time, conversational, higher-ed–ready solution designed to deliver instant, accurate answers across admissions, financial aid, housing, campus events, and more. Powered by live data rather than static FAQs, the chatbot helps institutions reduce drop-offs, support students 24/7, and free admissions teams from repetitive work.

Key Topics Covered:

• Why Gen Z’s expectations for immediate answers are reshaping the admissions experience
• The limitations of traditional inquiry responses, office hours, and manual processes
• Real examples of students disengaging due to delayed replies
• How the GenAI Student Chatbot connects to real-time institutional data for accurate responses
• What makes it different from generic chatbots built on static FAQ lists
• Key use cases: admissions, financial aid, housing, campus tours, online programs, and more
• How AI helps reduce repetitive emails and call volume for admissions teams
• Insights and analytics leaders can use to improve enrollment funnel performance
• A real university case study showing higher application completion rates
• Why round-the-clock AI support is becoming “table stakes” for enrollment success

3 Key Takeaways:

• Instant answers reduce applicant drop-off by removing friction and giving prospective students the information they expect in the moment.
• Real-time data connections ensure accuracy, eliminating outdated responses that can confuse or frustrate applicants.
• Admissions teams gain valuable time by automating repetitive questions, allowing them to focus on meaningful conversations with high-intent students.

Ideal For:

• Enrollment and admissions leaders
• Higher-ed CIOs and IT teams
• Student success and retention teams
• Marketing and recruitment teams
• Institutions looking to modernize the student experience with GenAI
• Universities aiming to increase application completion rates and reduce administrative workload

Have questions or want a deeper walkthrough? Our team is always ready to continue the conversation.