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Chatbot
Guru, Student Chatbot
An Advanced Multi-Skilled Digital Assistant For Students, Faculty and Administrative Staff
Overview
Challenges
Next-Gen Learning
As universities, schools, and colleges revamp their approach to recruiting, admissions, and classes in this new worked, they need to better address an audience of mobile-first millennials who want instant, on-demand solutions.
- Affinity to text and chat rather than talk
- Need for more online resources
- Online student-faculty interaction
- Need for multi-channel engagement
Solution
A Student Intelligent Conversational Guru Chatbot
The right solution at the right time for students, faculty, and administrative users, Guru Chatbot is designed to keep up with the evolution of personal technology with a modern, intelligent conversational bot, powered by Oracle Cloud Digital Assistant. Guru delivers secure, on-demand, virtual, and contextual answers to frequently asked questions by students, faculty, and administrative staff. Guru integrates with student information systems such as PeopleSoft Campus Solutions and Ellucian Banner ERP:
- Available 24×7 anytime, anywhere
- Improves customer service through NLP and live agent handover
- Multi-channel deployment for an enhanced user experience
- NLU training models to predict user intent
Features
Our Features
Pre-Built Bots and Skills
With our deep knowledge of the education industry, Astute has developed bots with multiple skills to enable customers to accelerate chatbot implementations on Oracle Digital Assistant Cloud Service. Guru includes the following skills:
01
Student and faculty self-service functionality
02
Course catalog and class schedules
03
Grades and Tuition
Purpose-Built for PeopleSoft and Ellucian Banner ERP
Guru is built on Oracle Digital Assistant and has a fast-growing list of skills and integrations that are being developed. Using a proprietary crawler, Guru can identify campus-wide sources of information and quickly convert them into FAQ bots. Guru can convert complex ERP transactions into simple CUI conversations by integrating student, academic and financial information from Oracle PeopleSoft, Oracle eBusiness Suite, Ellucian Banner ERP, and related systems.
01
Fast-growing library of pre-built bots and skills
02
Rapid implementation model, FAQ bot can be live in two weeks
03
PeopleSoft and Ellucian Banner ERP integration
04
Multi-channel deployment - Facebook, Alexa, Telegram, WeChat, Website, SMS
Benefits
Our Benefits
Business
Improved Experience
With Guru, campuses can enhance the full lifecycle of the student experience, from recruiting to admissions to enrollment and graduation. Higher Ed customers can:
- Increase enrollment
- Improve student outcomes
- Deliver a modern experience
- Use analytics to gain insights
Technology
Enabling Transformation
IT organizations in Higher Education and K-12 can leapfrog into the next-generation business enablement with AI/ML-powered chatbots on Oracle Digital Assistant Platform Cloud services. Guru, powered by Oracle Cloud, speeds up chatbot deployment, by bringing purpose-built industry solutions that to accelerate Time to Value. Guru delivers:
- Accelerated chatbot implementation on Oracle Cloud
- Automate repetitive tasks within the IT helpdesk
- Consistent, measurable, intelligent answers
- Automated, fast and intelligent answers to IT Helpdesk FAQs and forms to gather user input
A Powered by Oracle Cloud Solution
Guru, Student Chatbot
Integrated
ERP Integration with live-agent handoff
Multi-Skilled
Growing library of student skills
No Code Dev
Visual Declarative Tools, Visualizations
Deep Insights
Using OCI Platform AI/ML capabilities
Experience
Start Delivering a Better Student Experience with Guru
A Beginners Guide to Oracle Chatbots
A chatbot is a simple to use application that’s specifically designed to engage in real-time conversation with users, all online. We know it sounds too good to be true, so we've created a beginners guide to get you started.
Guru Video Overview
guru delivers a modern cui for peoplesoft and ellucian banner erp by providing seamless interactions between students and the university.
Digital Assistant
oracle digital assistant provides the platform and tools to easily build ai-powered assistants that connect to your backend applications. read astute's blog post to learn more.
See The Team In Action
Upcoming Events
- Peoplesoft
AI Hype Ends Here. Experience Real-World GenAI for Oracle ERP with Astute!
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Testimonial
What Our Customers Are Saying
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Transformed Our AP Function
"At Peralta Community College District, the implementation and enhancement of the Astute system has been a transformative step in modernizing our Accounts Payable (AP) operations. This innovation has significantly improved the way we manage financial workflows—making them more efficient, accurate, and transparent.
The Astute system empowers our AP team to focus less on routine tasks and more on strategic work that adds value to the institution. It reflects Peralta’s commitment to innovation, fiscal responsibility, and continuous improvement in service to our colleges and community."
Dave Vigo
- Financial Lead, Peralta CCD
Gain Peace of the Mind with OCI
“We found Astute as one of the strongest companies that not only deals with one of the projects but the somebody who works alongside us during the journey to overcome the hurdles of the project, as well as gives us the technical advice, educates us in the process, and the one whom we can rely on in this process. We have implemented the PeopleSoft Application to the Cloud solution and Astute’s Managed Services. And we continue to modernize our application with Oracle Cloud services.”
Mamuka Khantadze
- Senior Director of Technical Operations, CARE
Seamless Migration to Oracle with No Impact on End Users
“One of the biggest challenges that we were facing was the end of life on a number of servers in our Data Center, and we no longer have to provide hardware solutions as we are a leading provider of Pawn services. Transitioning into Oracle in this critical situation helped us resolve this challenge, especially our PeopleSoft applications into the Cloud, which was a great win as it was a seamless migration with no impact on end users."
Darren McDaniel
- Senior Director, Application Development, EZCORP
Utilizing Cloud Infrastructure for Right-Sizing
“In less time, we moved our finance systems from Oracle EBS to Oracle Cloud, student information to Education Cloud Infrastructure, building and maintenance services, and Amazon Web Services. Now, we are moving our PeopleSoft systems into Oracle Cloud Infrastructure. One of the reasons for Cloud Migration is that updates happen over time and gradually. Meanwhile, patches had become easy to implement and adapt.”
Rob Dickson
- Chief Information Officer, Information Services & Technology, Wichita Public Officer
Ready to Connect?
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Contact Us
Schedule an
Appointment Now
Meet with an Astute expert today, we would love to help you think about your enterprise applications, and how the cloud can deliver greater value to your customers.
Free Guru Assessment
since every environment is uniquely different we'll customize a solution just for you. let's talk to see how we can help you start reaping the benefits of guru on oracle cloud.
