Banner Flex Support
Comprehensive assistance for optimizing and maintaining your Banner flex system.
Overview
Flex Support for When You're in a Jam
Many organizations are able to manage their Ellucian Banner environments perfectly well. However, sometimes they run into challenges that they haven't seen before and could use a little bit of guidance to get through a rough patch. Ellucian Banner Flex Support is the perfect solution for seasoned, professional support on an as-needed basis.
How Does It Work?
You agree to our Flex-Support statement of work, and pre-purchase an allocation of hours against which your support tickets can be noted. We're then available for you 24x7x365 for severity one issues, and regular business hours for anything else. You can use your flex support entitlement for anything in the Ellucian Banner universe, and we'll be happy to jump right in.
Details
Trusted, Expert Advice Through Banner Flex Support
Support Services provided by a global team of Banner experts. These are the premier, A-list support engineers you would expect to work with when stakes are high and challenges are tough.
What's Included?
You can use Banner Flex Services for any of the following:
- Infrastructure Support/Advisory Services
- Platform Support/Advisory Services
- Database Support/Advisory Services
- Middle-Tier Support/Advisory Services
- Tuning Services (infrastructure, Platform, Database, Middle-Tier, or Application)
- Development Services (full life cycle)
- Integration Services (full life cycle)
- Application Technical Support/Advisory Services
- Application Functional Support/Advisory Services
See The Team In Action
Upcoming Events
- All
- Higher-education
CISOA Technological Summit 2024
CISOA Technological Summit 2024
Where Innovation Meets Technology
Description
The CISOA Technological Summit attracts IT professionals and representatives from over 500+ Community Colleges of California. It aims to bridge communication gaps between all stakeholders involved. It also helps to promote all members of the community towards professional growth and development.
Event Type
In-personEvent Subject
Higher-educationEvent Audience
AllReady to Connect?
Please fill the following form, we will get back to you within a business day.
General Contact Form
Contact Us