Printer Manufacturer - Peoplesoft Hcm 9.2 Upgrade While Adding New Features

Printer Manufacturer - Peoplesoft Hcm 9.2 Upgrade While Adding New Features

A global printer manufacturing company based in the US is headquartered in Philadelphia, PA and they have more than 30,000 employees worldwide.


The Challenge


Get Current, Stay Current

The company needed to upgrade its PeopleSoft HCM application to the latest version so that it could offer its 30,000 employees better self-service tools and to bring efficiencies into HR processes.

  • Stay on a supported release of PeopleSoft
  • Deliver dashboards to managers
  • Deliver self-service to users
  • Improve application security

Hardware Refresh, Security Update, Responsive Design

A global corporation with 30,000 employees worldwide, so coordinating a project of this magnitude, managing change, and managing risk were some of the top challenges. While it was largely a technical upgrade, there were many important enhancements and features that had to be carried forward to PeopleSoft V9.2 without loss of functionality.

  • Retrofitting major customizations to Talent Acquisition Manager (TAM) and Candidate Gateway (CG) modules
  • Blending in the old with new for Performance Review to deliver dashboard and work-center driven functionality
  • Update security roles and permission lists to incorporate Fluid UI features

The Solution

PeopleSoft HCM 9.2, Tools 8.55

Using Oracle PeopleSoft delivered upgrade tools, templates, and scripts, Astute completed the HCM 9.2 upgrade for the customer on time and within budget.

PeopleSoft Change Assistant
PeopleSoft Update Manager (PUM)
PeopleTools 8.55 Upgrade
HCM 9.2 Upgrade

Fit-Gap Analysis, Customization Retrofit, AWE Workflow, Fluid UI

Astute Business Solutions helped the company achieve an accelerated timeline by completing the PeopleSoft HCM 9.2 upgrade project in 5 months. The project was dependant on the Oracle IDM upgrade being performed concurrently. The initial upgrade was followed by three test upgrade moves and a final production move. As part of the upgrade, the following tasks were completed:

Enhanced e-Performance with workflow automation to include additional review steps.
Integrated PeopleSoft HCM with Oracle IDM identity management systems.
Retrofitted Customized functionalities for the Succession Planning and Time and Labor modules.
Added Bolt-on modules for pay reviews, mass loads, quick hiring, and manager self-service modules for submitting job openings and employee data changes.


Desired Results


Agility, Mobility, Self Service

By upgrading to PeopleSoft HCM 9.2 with the latest PUM and PeopleTools versions available at that time, the customer was able to give its users several advantages:

  • PeopleSoft Selective Adoption with PeopleSoft Update Manager
  • Responsive Fluid interface with homepages, tiles, pivot grids, notifications, and alerts
  • Enhanced application functionality in ePerformance and HCM Self-Service modules


Improved Security, Improved Maintenance, Selective Adoption

With the PeopleSoft HCM 9.2 upgrade, the customer IT team is now able to streamline PeopleSoft support and maintenance by using the latest capabilities in PeopleTools and PeopleSoft Update Manager. The IT team is able to help its business users select and implement features from the latest PeopleSoft images.

  • PeopleSoft Update Manager (PUM) for Selective Adoption
  • Improved application security in PeopleTools 8.55
  • Automated installation with PeopleSoft DPK
  • Automated Configuration Management (ACM) with PeopleTools

Doing the right thing, at the right time.


Simpler Maintenance


Better Performance


Higher Productivity


Security Compliance


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